FAQ

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General questions

What makes your brand different from other brands?

Elite Kingdom Equestrian is more than a brand, it's a community. While others focus solely on products, we create a sense of community for riders who value timeless elegance, craftsmanship, and authentic connection. We combine old-money refinement with modern performance, offering pieces that honor tradition while embracing innovation.

What does the pre-order include?

At Elite Kingdom Equestrian, we use a pre-order system. This means you pre-order your favorite items and we'll have them produced especially for you. This prevents overproduction and makes each product extra exclusive.

PS If you choose to pay afterwards, you only have to pay for your pre-order when you receive it.

How do I place a pre-order?

You order a pre-order item just like a regular order. You also have the option to pay later, meaning you only pay once you receive your order. After checkout, you'll be kept informed of your order status throughout the entire process.

What are the payment options?

You can pay safely and easily with us via iDEAL, credit card (Visa, Mastercard), PayPal, and Klarna (pay later). All payments are processed through a secure environment, so you can always choose the payment method that suits you best.

What are the shipping costs?

We offer free worldwide shipping on all orders. No shipping costs are charged, regardless of where your order is shipped.

Frequently Asked Questions

Are your products limited edition?

Many of our items are produced in limited editions. Once a product is sold out, it may not be restocked.

What if a product is sold out?

Some popular products can sell out quickly. We recommend subscribing to updates so you stay informed about restocks.

What is the return policy?

We accept returns and exchanges within 30 days of delivery, as long as the items are unworn, unwashed, and all original tags are still attached.

Do you ship worldwide?

Yes, we ship worldwide and offer free shipping on all orders.

Free shipping

Free worldwide shipping

Easy returns

30-day return policy

A team with a goal

Building something bigger together.